End-user license agreement for PaidVora · Effective September 26, 2026 · Provided by JuriTech LLC
These Terms of Service (the "Agreement") are a binding agreement between you and JuriTech LLC, the operator of PaidVora. They govern your access to and use of the PaidVora software service, including the website at paidvora.com and any related applications (collectively, the "Service").
By creating an account, clicking through acceptance, or using the Service, you agree to this Agreement on behalf of yourself and, if you sign up on behalf of a company or other organization, that organization. You represent that you have the authority to bind that organization.
If you use the Service on behalf of an accounting firm for client companies, you are responsible for your clients' compliance with this Agreement and for obtaining any consents required from them.
PaidVora is an accounts-receivable follow-up tool for businesses that use QuickBooks Online. The Service connects to your QuickBooks Online company, reads overdue invoices and customer records, drafts follow-up emails, and — only when you approve them and your workspace delivery settings permit — sends those emails to your customers on your behalf.
PaidVora is not a debt collection agency, law firm, payment processor, CRM, or marketing platform. We do not purchase or collect debts, negotiate on your behalf, or provide legal advice. You are solely responsible for the lawfulness, accuracy, and tone of the messages sent through the Service and for your decision to send them.
The Service may offer artificial-intelligence features that assist with drafting email wording and summarizing customer replies. AI features assist you only; you review and approve every message before it is sent unless you have enabled scheduled delivery for already-approved drafts.
You must provide accurate account information, keep your credentials confidential, and notify us promptly of any unauthorized use. You are responsible for all activity that occurs under your account and workspace.
Workspaces are tenant-isolated: the data of one workspace is accessible only to that workspace's members, subject to the roles you assign (owner, admin, AR manager, viewer). You are responsible for the roles you grant within your workspace.
You must connect a genuine QuickBooks Online company that you are authorized to represent. Sample or sandbox QuickBooks data must never be used with customer delivery, and we block delivery for such connections.
Subject to this Agreement and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription term. This is a license, not a sale; the Service and its software are licensed, not sold.
You may not: (a) copy, resell, sublicense, or commercially exploit the Service other than as intended; (b) probe, scan, or test the vulnerability of the Service or circumvent any authentication or access controls; (c) use the Service to send spam, unlawful, deceptive, threatening, harassing, or discriminatory communications; (d) use the Service to violate debt-collection, consumer-protection, email, or privacy laws applicable to you or your customers, including the U.S. Fair Debt Collection Practices Act, the CAN-SPAM Act, or the equivalent laws of other jurisdictions; (e) misrepresent the Service's emails as coming from anyone other than your business; or (f) interfere with other customers' use of the Service.
We may suspend or terminate access for conduct that we reasonably believe violates this section or applicable law.
You retain ownership of your business data, including your QuickBooks invoice and customer data, your follow-up policies, and the email drafts you approve ("Customer Data"). You grant us the limited right to host, process, transmit, and display Customer Data solely to provide the Service.
The Service reads data from QuickBooks Online through Intuit's authorized interfaces with your permission. QuickBooks access is read-only with respect to your QuickBooks data; PaidVora does not modify your QuickBooks invoices, customers, or settings.
Emails sent through the Service are sent from a PaidVora-managed sending address on your behalf, with a private reply address that routes customer replies back to your workspace. Customer replies are stored within your workspace so you can decide how to respond.
You are responsible for having a lawful basis and any required consents to email your customers through the Service, and for honoring customer requests to stop being contacted. The Service provides stop-contact controls that block further emails to a customer when you use them.
The Service offers a 14-day free trial that does not require a credit card. Paid plans are Starter ($79 per month), Growth ($199 per month), and Accountant ($499 per month), with the usage limits stated on our pricing page. Additional client companies for the Accountant plan are billed as stated there.
Fees are billed in advance on a recurring basis and are non-refundable except where required by law. If you exceed your plan's limits or do not pay when due, we may suspend or limit the Service until the matter is resolved.
We may change prices or plan limits prospectively with at least 30 days' notice; changes will not apply retroactively to the period you have already paid for.
This Agreement continues while you have an active subscription or trial. You may cancel at any time; cancellation stops future billing. We may terminate or suspend your account for material breach of this Agreement, unlawful use, or non-payment after notice.
Upon termination, your ability to access the Service ends. We will make Customer Data available for export for a reasonable period (at least 30 days) after termination, after which we may delete it in accordance with our data-retention practices.
Sections that by their nature should survive termination (including ownership, disclaimers, liability limits, and dispute resolution) survive.
We aim for high availability but do not guarantee uninterrupted or error-free operation. Scheduled delivery of approved emails depends on the Service running; if the Service cannot run a scheduled check, sending is delayed, not lost — approved drafts remain approved until delivered or stopped.
You understand that email delivery ultimately depends on receiving mail servers and third-party email infrastructure. We report delivery outcomes (such as failures or uncertain status) to you through the Service, but we cannot guarantee that any particular email will be delivered or read.
Our handling of personal data is described in the Privacy Policy at paidvora.com/privacy, which is incorporated into this Agreement.
We use reasonable administrative, technical, and physical safeguards designed to protect Customer Data, including encryption of credentials and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Except as expressly stated, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
We do not warrant that the Service will achieve any particular collections result, that AI-generated drafts will be error-free, or that third-party integrations (including QuickBooks Online and our email provider) will remain available or unchanged.
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data, even if advised of the possibility.
Our total aggregate liability arising out of or relating to the Service will not exceed the amounts you paid us in the 12 months preceding the event giving rise to the claim. These limits do not apply to liability that cannot be limited by law, including for gross negligence, willful misconduct, or a party's indemnification obligations for third-party claims.
You will defend and indemnify us against third-party claims arising from (a) your Customer Data and the messages you choose to send, (b) your breach of this Agreement or applicable law, or (c) your use of the Service with a QuickBooks company you were not authorized to represent.
We will defend and indemnify you against third-party claims that the Service, as provided by us and used within the terms of this Agreement, infringes a third party's intellectual-property rights.
We may modify the Service, including adding or discontinuing features, provided we do not materially reduce core functionality during a paid term.
We may update this Agreement from time to time. If a change materially reduces your rights, we will notify you (for example by email or through the Service) at least 30 days in advance, and continued use after the effective date constitutes acceptance. Disputes are resolved under the version of this Agreement in effect when the dispute arose.
This Agreement is governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules, and you and JuriTech LLC consent to the exclusive jurisdiction of the state and federal courts located in Delaware for disputes arising out of it.
If any provision is found unenforceable, it will be modified to the minimum extent necessary and the remainder will stay in force. Neither party is liable for delay or failure caused by events beyond its reasonable control. You may not assign this Agreement without our consent; we may assign it as part of a merger, acquisition, or sale of assets with notice to you. This Agreement, including the Privacy Policy, is the entire agreement between the parties regarding the Service.
Questions about these terms can be sent to JuriTech LLC at support@paidvora.com.